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Thing You Need To Know

  • Q1. How do I book a bin or the truck?

    Simply call 0404 892 698 to arrange

  • Q2. How much notice is required to book a bin?

    We require 1-3 business day's notice to book a bin. In many cases they will be available within 1-2 business days but at peak times (spring and summer) there may be delays.

  • Q3. For how long can I hire a skip bin from Diamond Creek Rubbish Removal?

    We offer bins for hire for periods of 1 to 3 days. We operate a bins collection service on a 24 hour basis. This means, for example, that if you hire on Monday, we will collect on Thursday, unless you have paid for additional days.

  • Q4. How can I pay for the bin?

    Payment is on delivery of the bin. This can be by Cash or Funds Transfer

  • Q5. Extra Charges ?

    Surcharges apply to tyres and mattresses.
    Some goods require additional treatment or processing, which is why they incur extra charges.
    They are as follows

    • Tyres are charged at $10.00 each.
    • Truck Tyres $50 each.
    • Mattresses are charged at $30.00 each, irrespective of size.
    • Concrete, Tiles, Bricks and Electrical Appliances will incur additional costs.
      If you intend on throwing such items out, please speak with us BEFORE booking your waste removal so that we can quote you accordingly.

  • Q6. To what level can I fill the bin?

    The bin must be filled to the top and no higher. The waste cannot exceed the height of the bin for safety reasons.

  • Q7. What waste can I put in a bin?

    • General Household/Garden Clean Ups.
    • Builders / Renovation Material.
    • Landscaping Works.
    • Office Fit Outs.
    • Factory Clean ups.

  • Q8. What waste do we NOT accept?

    We accept most waste with the exemption of tins of liquid paint, gas bottles, chemical waste in solid, liquid or powder form including garden and household chemicals. No oil and Insulation must be bagged and labelled.

  • Q9. Do you remove asbestos?

    We do not remove or accept asbestos in our bins. Please refer to your yellow pages directory under Asbestos Removal.

  • Q10. Can I specify a delivery and pick up time?

    We generally try to meet your specified times by supplying a two hour window for delivery/pick up. This is to account for traffic hold ups and other bookings in place. Please note in busier periods we may be heavily booked so it pays to get in early to avoid any disappointment.

Couldn't find the answer ?

Call Heath

0404 892 698